Dental Clinic Portal (OPR-Cyteck)

Client: OPR DSN SOFT

Category: AI Analytics | RAG | Survey JS | AWS S3

Date: Oct / 08 / 2025

About the client

OPR DSN Soft is a Canada-based, all-in-one dental management platform that serves multiple dental clinics under a centralized system. The portal allows a super admin to manage multiple clinics, while clinic admins have delegated permissions to manage their respective clinics. Key capabilities include:

User creation and management
Dynamic form creation and management
CRUD operations on forms
Secure file uploads
PDF generation and sharing

The platform is designed to streamline clinic administration and enhance patient engagement through automated workflows and data collection.

Client’s requirement

The client required a dynamic survey and form management system with unlimited surveys and robust analytics. Key requirements included:

Role-based access: Super admins have full control; clinic admins have permissions based on their role (read, write, delete).
Dynamic form creation: Ability to create surveys with multiple question types (text, checkboxes, signature, conditional logic, etc.).
Form assignment: Super admins can assign forms to clinic admins, who can then manage forms for their clinic.
Data analytics: View survey results, generate PDFs, and track activity logs.
Compliance & security: Ensure HIPAA compliance for file uploads and PDF handling.
AI-based insights (enhancement suggestion): Integrate RAG-based AI for generating survey insights, auto-completing reports, and providing predictive analytics from collected survey data.

Cannyfore Technology Solutions

To address the client’s requirements, Cannyfore delivered a robust, scalable, and AI-enhanced solution using SurveyJS integrated with a modern React-based frontend. Key aspects included:

AI-Based Enhancements

RAG (Retrieval-Augmented Generation) integration: Provides instant survey insights and summary reports by retrieving and generating knowledge from historical survey data.
Survey insights and recommendations can be powered using a Retrieval-Augmented Generation (RAG) model with OpenAI GPT for natural language analysis, combined with LangChain for workflow orchestration and Pinecone or Weaviate for vector database search.
Predictive Analytics: Identify trends and patterns in patient responses for better decision-making.

SurveyJS Integration

Easy survey creation and editing
Custom widgets and extensive UI customization
Survey flow organization and JSON model handling
REST API integration for survey data
PDF generation for form results

Role-Based Dashboards

Super admin: Analytics on clinics, forms submitted, PDF generation, and notifications
Clinic admin: Manage users, forms, templates, signatures, and thank-you notes

Patient Portal

Secure form submissions with email notifications
Conditional form sections based on patient input
No data stored in cookies or local browser storage

Activity Logs

Track all actions by super admin, clinic admin, and users

Other Enhancements

Secure file uploads to AWS S3 with encryption (crypto.js)
Dynamic form generation and multiple framework support
Multi-language support using I18next

Key Technologies Used

AI-driven RAG integration leverages GPT, LangChain, and vector databases like Pinecone or Weaviate to analyze historical survey data.
Frontend: React.js (functional components, hooks, Redux), MUI, Bootstrap, HTML, CSS, JavaScript
Survey & Forms: SurveyJS, SurveyJS Creator, SurveyJS Analytics, SurveyJS PDF
DevOps & Collaboration: GitLab, Yarn
Additional Tools: I18next for localization, dynamic form generation, PDF creation