Offshore
Development Center

Establish ODC to help scale our client’s IT organization quickly

Offshore Development Center

Establish ODC to help scale our client’s IT organization quickly

A Guide To Set Up An Offshore Development Center

ODC Overview

Establish an Offshore Development Center (ODC) to help scale your IT quickly without losing focus from your business objectives. ODC will be a natural extension of client organization at vendor’s location and leverages the technical and delivery expertise & gives access to large talent pool that’s associated with the vendor.

Key Benefits of ODC

Cost Savings

One of the main reasons companies opt for ODCs is the significant cost savings. Countries like India & Philippines offer skilled IT professionals at a fraction of the cost compared to Western countries.

Time Advantages

Companies can benefit from nearly 24/7 productivity by leveraging time zone differences. For example, as the home country's workday ends, the ODC's workday can begin.

Access to Talent

Setting up an ODC in countries known for their tech expertise allows companies to tap into a large pool of skilled professionals that they might not have access to in their home country.

Scalability

Companies can quickly scale up or down based on their project requirements without the need to hire or lay off in-house employees.

ODC Setup – Stagewise Approach

Initiate with discovery sessions, requirements, and a one-year roadmap. Set up infrastructure, train campus hires, onboard lateral hires into projects, and establish mentoring and leadership roles.

Setup Delivery & Operations involves managing requirements with traceability and change control, rigorous reviews, measurement with KPIs and SLAs, escalation mechanisms, and playing mentoring and lead roles for both customer and internal teams.

We ensure delivery excellence through strong project governance, program management, and change management. Our services include cross-skilling, up-skilling, escalation mechanisms, and mentoring, effectively leading both customer and internal teams.

Vendor Role

Vendor as a service provider groups up the development team of IT specialists, locating them on one of their offices, matching it to the customer’s needs, creating all the infrastructure for its scope of work. Vendor’s ODC team will be dedicated to the scope of work for the customer. The technology skills and volume of the outsourcing services provided are decided by the customer, which can be development of new solutions, expanding the functionality of the existing system, migration to other platforms, testing, software support, and maintenance etc. Some of the key roles within Vendor’s end are given below.

Client Role

Customer comes with the need of the project/work which improves their current business model and enhances their customer base. The customer is the one who dictates mostly the timeframes estimated or sometimes requested. Some of the key roles from the client side are given below.

Primary Services provided by the ODC
ODC Standard Terms and Conditions
  • Before the start of the ODC, vendor would get the MSA (Master Service Agreement) signed between them and the customer. This agreement is signed agreeing to a contract that will settle most details and expectations for both parties.
  • Customer shall pay the fees as agreed in the SOW at the rates agreed in MSA/SOW to be revised at least once in 12 months.
  • Payment shall be made in the agreed currency as per SOW.
  • Customer defines the SOW (Statement of Work) for each engagement or project that vendor will be working as part of the Offshore Development Services. This SOW will be signed by both parties before the start of work.
  • Vendor shall send invoices to the customer once in every month.
  • Vendors expect the payment to be made within 2 weeks from the date of invoice.
Choosing the Technology Stack

Customers must choose the technological stack for ODC based on their business needs & IT roadmap. Some of the preferred tech stacks are listed below.

  • A mobile and web application that streamlines the cruise boarding process. ​The system enhances port operations and cost-efficiency by updating boarding status with a simple scan or tap of a cabin key card. ​
  • It prioritizes security by encrypting personal data of passengers.​

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Indicative ODC commercials

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