Managed Services
24X7 managed services in database monitoring and management, and other IT queries.
Managed Services
24X7 managed services in database monitoring and management, and other IT queries.
Why Cannyfore Managed Services
We provide comprehensive managed services, supporting client applications, system environments, and infrastructure products, ensuring seamless operation and end-to-end management for a reliable, efficient, and secure IT ecosystem.
Type of Work
Explore our range of managed services, from application management to infrastructure support, tailored to meet your business needs.
Support Levels
L1 Support
Client-handled L1 support focuses on basic troubleshooting and issue reporting for smooth day-to-day operations.
L2 Support
L2 support involves problem identification, prioritization, resolution, and escalation to L3 for complex issues requiring deeper expertise.
L3 Support
Advanced L3 support provides in-depth problem-solving and assistance to L1 and L2, addressing critical issues unresolved by L2.
Type of Work
Explore our range of managed services, from application management to infrastructure support, tailored to meet your business needs.
System Administration
Comprehensive system administration ensuring efficient operations, routine maintenance, and optimal performance across your IT environment.
Configuration Management
Efficient configuration management streamlining system setups, tracking changes, and ensuring consistency across infrastructure and application environments.
Infrastructure and Application Monitoring
Proactive infrastructure and application monitoring to detect issues early, enhance performance, and ensure reliable service delivery.
Corrective and Preventative Maintenance
Ongoing corrective and preventative maintenance to minimize downtime, resolve issues, and enhance system longevity and stability.
Minor Defect Fixes and Enhancements
Quick minor defect fixes and enhancements to address operational issues, improve functionality, and optimize user experience.
Key Objectives
Provide adequate coverage window for production (24*7 or 8*5 or 8*7)
Provide committed Service Level Response & Resolution Time
Provide measurable service level parameters.
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Solution Offerings
We deliver innovative and sustainable IT solutions that enable intelligent decisions and add value to our clients.
