eDistrict Services

Client: Leading e-governance company

Category: Public (e-governance) | IBM | MQe server | J2EE

Date: Jun 13, 2024

About the client

Client’s requirement

Scope: Incorporate lotus XFDL forms with J2EE Framework and sync with MQe server to process by file net server

E governance project needs a software solution and that acts as a single point of contact for citizens and enables agency staff to manage case progression and resolution consistently across all government offices

Cannyfore Technology Solutions

The project included the application of advanced case management strategies using IBM® File net Software to create a centralized process oriented management system for granting benefits, automating the agency’s work and shortening service delivery. The solution includes the following software products

IBM File Net Content Manager software provides a central repository for citizen information that can be shared by case managers across all branches and offices, thus eliminating redundant information
IBM File Net Business Process Manager automates business processes to help ensure equal
and timely service and payments to all eligible citizens.
Benefits to the Client
1. The architecture provides better automation of business process and provides central repository system for client
2. Ensures service is done at given time line
3. Eliminate Redundant information.
4. Monitor the usage of different services at different levels like service, channel etc.