Managed Services

24X7 managed services in database monitoring and management, and other IT queries.

Managed Services

24X7 managed services in database monitoring and management, and other IT queries.

Why Cannyfore Managed Services

We provide comprehensive managed services, supporting client applications, system environments, and infrastructure products, ensuring seamless operation and end-to-end management for a reliable, efficient, and secure IT ecosystem.

Type of Work

Explore our range of managed services, from application management to infrastructure support, tailored to meet your business needs.

Support Levels

L1 Support

Client-handled L1 support focuses on basic troubleshooting and issue reporting for smooth day-to-day operations.

L2 Support

L2 support involves problem identification, prioritization, resolution, and escalation to L3 for complex issues requiring deeper expertise.

L3 Support

Advanced L3 support provides in-depth problem-solving and assistance to L1 and L2, addressing critical issues unresolved by L2.

Type of Work

Explore our range of managed services, from application management to infrastructure support, tailored to meet your business needs.

System Administration

Comprehensive system administration ensuring efficient operations, routine maintenance, and optimal performance across your IT environment.

Configuration Management

Efficient configuration management streamlining system setups, tracking changes, and ensuring consistency across infrastructure and application environments.

Infrastructure and Application Monitoring

Proactive infrastructure and application monitoring to detect issues early, enhance performance, and ensure reliable service delivery.

Corrective and Preventative Maintenance

Ongoing corrective and preventative maintenance to minimize downtime, resolve issues, and enhance system longevity and stability.

Minor Defect Fixes and Enhancements

Quick minor defect fixes and enhancements to address operational issues, improve functionality, and optimize user experience.

Key Objectives

Provide adequate coverage window for production (24*7 or 8*5 or 8*7)

Provide committed Service Level Response & Resolution Time

Provide measurable service level parameters.

Contact Us

Email us

contact@cannyfore.com

Call us

+91-40-6740-2131 or +91 99892 11613

Website

www.cannyfore.com

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